Service Culture

Standard Seven

About Standard Seven

Standards Seven highlights the importance of a service culture that supports person and family-centred care, with values, systems, and environments that enable compassionate and culturally responsive care.

Standard Seven Explainer Video

Watch this 2-minute explainer video introducing Standard Seven.

Workplace Resources: Standard Seven

Explore the workplace resources designed to support the translation of knowledge into practice.

Infographic - Standard Seven

Blog - Standard Seven

Resources - Standard Seven

National Projects and Programs for Standard Three

These national initiatives provide practical tools, training and resources that support high-quality assessment, communication and coordinated care in line with Standard Seven.

Community of Practice Webinar: Standard Seven

This webinar explores Standard Seven: Service Culture and how it can be applied in everyday practice. Members of the Community of Practice share service stories, lessons learned and practical examples of how comprehensive assessment supports person-centred palliative care.

PaCSA for Specialist Palliative Care Providers

PaCSA for All Health Professionals and Aged Care Services