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Silver Chain Consumer Engagement National Reference Group Meeting

PCA is a member of the Silver Chain Consumer Engagement National Reference Group, and this group will meet tomorrow in Canberra. The purpose of the group is to provide advice to Silver Chain about issues affecting consumers.

Items on the agenda for tomorrow’s meeting will include: consumer partnership framework principles; consumer advisory groups; reconciliation action plan; disability reform and net promoter score update.

The group will also review the recent ‘Dying at Home’ piece recently featured on The Feed. Silver Chain Palliative Care service in Western Australia was featured prominently in the piece.


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